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About Caps

What is CAPS?

CAPS is the learning assistance program available to UNM students enrolled in undergraduate classes. All CAPS tutors are UNM upper-division undergraduates and graduate students that have undergone intensive training. CAPS tutor-training program is nationally certified by the College Reading and Learning Association (CRLA).

CAPS has five programs that help student meet their academic goals and needs. Depending on the classes you are taking and your goals, one of our programs or services may be the right fit for you. We offer learning assistance in most undergraduate courses in a variety of formats: Supplemental Instruction, online tutoring, drop-in tutoring, workshops, and language conversation groups.

For more information about CAPS usage and program results, please see our Annual Report.

Where is CAPS?

The CAPS main office is located on the Third Floor of Zimmerman Library at the top of the stairs. Tutoring is provided across campus in the Writing and Language Center (WLC), Student Union Building (SUB), Humanities Building (HUM), Mesa Vista Hall (MVH), and LGBTQ Resource Center (LGBTQRC).

How do I use CAPS?

If this is your first visit, come to our main office in Zimmerman library and speak to a student resource representative. They can help you decide which CAPS service best fits your needs. Bring your Lobo ID card or Banner ID number when checking into CAPS services. Students may make individual appointments with a tutor up to a week in advance. Cancellations may be made up until the time of the appointment.

What can you expect?

  • Dedication to programmatic excellence. CAPS works closely with department, faculty, and campus organizations to identify and respond to student learning needs.

  • Welcoming and supportive environment. All student employees are trained in customer service, professionalism, and communication to help ensure that every interaction is positive. We seek to understand the unique and holistic needs of each individual student. We give equal treatment to everyone, no matter their color, race, nationality*, religion, sexual orientation, gender identity, age or any other protected class.

  • We respect student privacy. CAPS upholds strict student privacy (FERPA) regulations, and we respect the privacy rights of all students.

*For more information about undocumented students, please visit undocumented.unm.edu.

Are children allowed in CTL services areas?

The CTL (which includes CAPS and GRC) welcomes parents and children into our spaces. Below are some guidelines designed to maintain a safe and productive learning environment for all.

  • Parents must accompany the child at all times.
  • Accept full responsibility for the child's safety and supervision.
  • Students are not allowed to check out any CTL equipment for the child to use.
  • If the child is watching media, please have them use headphones.
  • Please do not bring sick children into our spaces.

Please visit caps.unm.edu to see other UNM Services available: Women's Resource Center, Online Learning Center, and Online Writing Lab.

Child care is available for your convenience at the UNM Child Care Center.

Website: childcare.unm.edu

Phone: (505)277-3365