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Employment at CAPS

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Computer Support Technician

Post Date: 9/24/09 Employer: Center for Academic Program Support
Work Hours: 10-15 Location: 3rd Floor, Zimmerman Library
Hourly Rate: $10.00 Apply at: UNM Jobs

Please refer to "To Apply" section below for additional application materials required.


Position Summary

  • Providing technical support to CAPS staff, including software and hardware troubleshooting, software updates and guiding staff on computer related issues.
  • Primarily responsible for providing technical and/or software support at CAPS satellite locations.
  • Responsible for setting up new computers and installing and upgrading software.
  • Must be able to work independently as well as a team member with others providing technical services at CAPS.

Qualifications
  • Must be available for pre-semester training (week before classes start) and regularly scheduled meetings Fridays from 3-5pm
  • Knowledge of computer software and hardware
  • Highly responsible and motivated
  • Good troubleshooting and problem tracking skills
  • Good verbal, interpersonal, and written communication skills
  • Experience working in a busy environment with staff members, students, and the general public
  • Work-study is preferred but not required
Preferred Skills
  • Ability to multi-task in a high paced environment.
  • Work-study qualified.


To Apply
This is the absolute minimum we'll need to start the hiring process:
  • A completed application available through UNM Jobs
  • An unofficial transcript
  • A copy of your financial aid showing work study eligibility (if required)
  • A letter of recommendation from a previous supervisor
  • Be eligible as a student employee per UNM Student Employment. Information is available at http://www.unm.edu/~wsestudy/


How do I apply for work study?
  • You must have completed a FAFSA (Free Application for Federal Student Aid) for the current semester; visit http://www.fafsa.ed.gov to apply online.
  • Request a work study award by checking "yes" in the appropriate box on your FAFSA.
  • Contact the "Apply to" person named in the Job Request and arrange an interview.
  • Take a copy of the Job Request with you to the interview.
  • Return signed workstudy referral to the student employment office with proper I9 documentation.
  • Visit the UNM Student Employment Office for more information.