CAPS Virtual Front Desk

Need to talk to a receptionist?

1. Enter your name in the chat window under 'edit nickname.' (Optional)
2. Type your message in the space above your nickname and hit Enter.
3. Note: this feature is not used for tutoring.

Guidelines for Student Use

1. You can use the VFD for:
• Requesting and canceling appointments — as long as you are already a registered user of CAPS (if you are not, you will have to come in to CAPS with your Lobo ID... only takes a second!)
• Asking questions about CAPS services — hours, locations, courses tutored, types of tutoring available, etc.


2. Availability is subject to change. The VFD will remain open during normal CAPS business hours. If we are unavailable, please use the contact form.
   
   

   When VFD is available, you'll see:	When VFD is unavailable, you'll see:

   
   
3. Do not leave messages. CAPS cannot be held responsible for lost or missing messages. If chat is unavailable, please use the contact form.
   
   
4. All users must obey rules of etiquette in order to use the VFD. Rules of etiquette include:
• NO verbal abuse or profanity
• NO spam, hyperlinks, or other unrelated messages
• NO topics discussed that are not directly related to CAPS


5. The VFD is in no way meant for casual conversation. All conversations should be directly related to CAPS services.